Common issues & tips
Experiencing problems with your heating or cooling system? Before you call, you might save yourself a service call fee by checking a few things first! Ensure you have sufficient oil or propane, verify your emergency shut-off switch and thermostat are both 'on,' and check for any tripped breakers. These simple steps often resolve common issues and can save you money on a service call.
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What to expect
Once you reach out, here’s what you can expect: For service calls, we always prioritize getting to you the same day, depending on the urgency of your issue and current call volume. If you're looking for quotes on new systems, we aim to provide these within a week, with the timeframe varying slightly based on the project's size.